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Innovative Solutions for IP Rights, Royalty & Contract Management
Support & Services
Jaguar is dedicated to our client's long-term successful use of our application. To this end, we offer up a range of services dedicated to ensuring that this shared goal is fulfilled. From the beginning of the sales cycle through the implementation of our software and on to the live use of our application, we approach our tasks with an eye on accomplishing that result.
Gold Key Service
Software Warranty
Phone Access to Technical Support Staff
On-line Technical Support via Remote Access
Free Maintenance Releases and Application Upgrades
Consulting
Needs Analysis
Best Practices Review
Accounting Assessment
Long-term Application Planning
Web Support
Jaguar User Forum
Online Knowledgebase
Service Item Tracking System
Unlimited Access to Support Website
Implementation
End-User Training
System Configuration
Implementation Analysis
Project Management and Tracking
Development Services
Data Conversion
Specification Documents
Interfaces to External Applications
Analysis of Ongoing Software Needs
Development of Software Modifications
Support Services
Data Entry Resources
Data Review and Analysis
Placement of Temporary Staffing
Management of Temporary Resources
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