Since 1985, Jaguar Consulting has specialized in bringing the rewards of intelligent contract administration and finance systems to the intellectual property industry. Seven major generations of systems development has resulted in a support organization and a software product that are uniquely tuned to the complexities inherent in the creation, acquisition, control and exploitation of intangible assets.

Jaguar’s focus is on making intelligent use of mainstream software development technologies to capture and automate the intricate business processes that challenge the productivity and profitability of the intellectual property enterprise. A 100% Web Interface that makes optimum use of native HTML and Windows Terminal Server technologies provides worldwide accessibility. Executives make use of the Pivoting and Drilldown Queries to get the information that they need with minimal system expertise. Casual Users use System Favorites, Personal Desktop and Templates to hone their use of the system down to the bare minimum number of decisions and keystrokes. Power Operators enjoy the efficiency and flexibility of fully Object-oriented Multi-tasking and Configurability.

Key to Jaguar’s success is a single-minded focus on serving the leaders in the intellectual property field. Starting in 1992, it was decided to maintain and update one standard version of the system, to be distributed to Jaguar clients as a quarterly update. This commitment requires that all client sponsored system enhancements be “rolled in” to the standard system within 90 days after completion of acceptance testing. It also requires that Jaguar produce enhancements of sufficient quality and general applicability that clients see value in regular downloading of new versions. The result of this intelligent service relationship is that Jaguar clients are automatically kept up to date with advances in computer technology and intellectual property business practices, with minimal investment beyond their Jaguar Gold Key Service Software Support Agreements.

Professional services anchor and realize the Jaguar vision. Professional services provided by Jaguar-employed experts, European Affiliate TES Consulting and by Service Partners such as IBM Business Consulting Group (formerly PWC), Deloitte Touche, BearingPoint (formerly KPMG). Capturing the vision of System 7 as a daily operational reality requires intelligent planning, informed decision making and efficient operators. Project Management Services anchors timely progress and pushes past organizational bottlenecks and implementation delays. Jaguar’s commitment is to design and implement live system operation plans that produce significant returns on investment within in six months of the start of system use.

Professional Services

Jaguar Professional Services are thoughtfully designed to enhance the System 7 selection, implementation and expansion experience. System 7 reaches to the very center of the intellectual property organization and captures the essence of the documented business relationships that create and justify the corporation’s existence. Exceptional care must be taken to assure that all existing workflows are facilitated, either by the standard software or a plan for customization.

The following discussion outlines the methods and procedures that Jaguar and its implementation partners utilize to enable the client to proceed with confidence.

The first step is to define the scope of the project at hand. Demonstrations, System Pilots and Business Case Analyses develop consensus between users, managers and potential vendor partners. Organizational needs are compared with standard system functionality from a global perspective. Priorities are analyzed to determine quantifiable benefits and practical implementation timetables. Costs are estimated to provide a baseline comparison to benefit valuations. Users help evaluate the impact of moving from existing to proposed workflows. Functionality is reviewed to identify system enhancements that are required to meet special circumstances and unique visions.

Requirements Documention, Gap Analysis and/or Implementation Evaluation may be employed to build organizational agreement on priorities, expectations, interdepartmental coordination and critical project milestones. Requirements Documentation focuses on providing a detailed vision of the results that the department, division or company in question plans to invest in achieving. Business activities, internal and external communication flows, existing bottlenecks, present redundancies, planned scale of operation and management frustrations are identified and summarized, then projected against the capabilities of possible future solutions. A Gap Analysis provides a carefully organized view of the specific functional differences between the optimum solution proposed by the Requirements Document and the real world capabilities of available systems and alternative operational models. Implementation Evaluation starts with an interview process aimed at developing a summarized view of requirements and potential software modifications. They then incorporate that information into the clearest possible vision of actual implementation of a chosen solution, with precise timetables, future system workflow charts and human resource requirements.

Change Management is critical to the success of any project that involves more than a handful of participants. Change Management ensures that all managers and users connected with the project are allowed to make positive contributions to its success. Input and involvement are encouraged and managed from the earliest possible moment in the process through the evaluation of its successes and shortcomings. The need for self-expression is carefully balanced with efficient utilization of personnel and successful adherence to the project schedule.

Professional Services are a solid investment in maximizing the return of investment on any progressive project. Today’s systems take advantage of the amazing power of computer networks, the Internet and high performance workstations to incorporate a level of intelligence and integration that was impractical in the past. As a result, these systems typically involve more functions, users and business units than was previously possible. Professional knowledge workers, with strong implementation experience of the specific system in question, enable companies to optimize application of their technology investment and minimize the time required to realize expected returns.

For more information, contact sales@jaguartc.com